Privacy Policy

Information we collect

• Contact details: name, phone number, email address.
• Sizing and style preferences you share with us for styling appointments or orders.
• Business details for stockist and wholesale enquiries: business name, location, order volumes.
• Order and payment records.
• Website usage data such as IP address, browser type and pages visited.

How we use it

• To process orders, deliveries, exchanges and styling appointments.
• To respond to stockist and wholesale applications.
• To send transactional updates on your order or booking.
• To improve our collections, website and service quality.
• To comply with tax, accounting and legal obligations.

Sharing

We do not sell personal data. We share it only with:

• Couriers and delivery riders strictly to fulfil your order.
• Payment processors when you pay online.
• Regulators or authorities when required by law.

Storage & security

Records are stored on secured, access-controlled systems. We apply reasonable technical and organisational measures to protect your information.

Your rights

• Request a copy of the personal data we hold about you.
• Ask us to correct inaccurate information.
• Ask us to delete data we no longer need to keep.
• Opt out of marketing messages at any time.

Contact

For any privacy request, email sales@missisippi254.co.ke or WhatsApp +254 729 387521.